Safe Gaming Commitment

Responsible Gaming at okkz — Your safety is our priority

okkz is here to make sure entertainment never becomes a burden. Through our self-protection tools, 21+ guidelines and 24/7 support team, you can always stay in control.

Why is responsible gaming important?

Online gaming is an enjoyable form of entertainment — and it should always stay that way. okkz believes every player has the right to understand their own limits and play accordingly. That is why we have built tools into our platform to keep you informed and safe.

Responsible gaming is not just about playing less — it means playing with awareness. Before each session, set your budget, decide on a time limit and most importantly, remember that winning is never guaranteed. Gaming is for entertainment, not as a source of income.

Following responsible gaming principles at okkz is a commitment we take seriously. We place the highest importance on the mental wellbeing and financial safety of all our users.

21+ Only

Age restriction

Only people aged 21 or above can create an account and play games at okkz. Access for minors is strictly prohibited and we enforce this through age verification.

If you know of any minor using this site, please inform our support team.

Our self-protection tools

We provide six tools to help ensure responsible gaming at okkz.

Set deposit limits

Set a maximum deposit amount on a daily, weekly or monthly basis. Once a limit is set it takes effect immediately — raising it requires a 24-hour wait, while lowering it is instant. This keeps you from going over your budget.

Time-out break

Use the time-out feature for a short-term break — from 24 hours up to 30 days. During this time your account will be completely inactive and no bets or deposits will be possible.

Self-exclusion

If you feel gaming is getting out of control, choose self-exclusion. You can close your account for 6 months, 1 year or permanently. Reactivation will be restricted — this is for your own protection.

Loss limit

Decide in advance the maximum amount you are willing to lose within a set period. When you reach the limit, the platform will automatically alert you and stop bets for that period.

Session time limit

Continuous gaming can be harmful. Setting a session time limit means the platform will automatically log you out after a set time. Take a break and stay refreshed.

Gaming history

View your complete transaction and betting history at any time. Track how much you have deposited, how much you have withdrawn and your total spending — this information is always available for transparency and awareness.

Warning signs of problem gaming

If you notice any of the following signs in yourself, it is time to take a break. This is not a weakness — it is a sign of self-awareness.

You are using money meant for essentials (rent, bills, food) to place bets.

You are placing more bets to try to recover losses, and this keeps happening.

You want to stop gaming but cannot — it has become hard to control yourself.

You are hiding your gaming from family or friends or lying about it.

Gaming is causing problems with your work, studies or relationships.

You feel restless, irritable or anxious when you are not playing.

Simple tips for healthy gaming

A few simple habits will keep gaming enjoyable at all times.

  • Set a fixed budget before you play and stick to it strictly.
  • Treat gaming as your main form of entertainment — not as a way to earn money.
  • Set a maximum time limit for each session and take regular breaks.
  • If you lose, do not try to recover immediately — stop for the day instead.
  • Never play when you are stressed or under the influence of substances.
  • Be open with family and friends about your gaming.
  • Ask yourself from time to time: "Am I still in control?"
  • If something feels wrong, talk to us via live chat — we are always here.

Common FAQs

The most frequently asked questions about responsible gaming.

After logging in to your okkz account, go to "Responsible Gaming" under Account Settings. There you will find options to set daily, weekly or monthly deposit limits. Lowering a limit takes effect immediately; raising one requires a 24-hour cooling-off period. If you have any trouble, let us know via 24/7 live chat.

Yes. At okkz you can self-exclude for 6 months, 1 year or permanently. Once a permanent self-exclusion is applied, there is no way to reactivate the account. For a short-term option, use the time-out feature (24 hours to 30 days). No promotional communications will be sent during a self-exclusion period.

No. Only people aged 21 or above can register at okkz. Age is verified at the time of registration. If an account belonging to a minor is found, it will be closed immediately and any remaining balance will be returned. If you know of a minor using this site, please contact [email protected].

The first step is to reach out to us via okkz live chat — we provide support in Bengali 24/7. Our support team will help you with self-exclusion or setting limits in complete confidence. You can also contact us by email: [email protected]. For serious issues, we recommend speaking with a family member or someone you trust.

A time-out is a short-term break (24 hours to 30 days) — once the period ends, your account is reactivated automatically. Self-exclusion is long-term (6 months, 1 year or permanent) — even after the period ends you must actively reactivate and go through a verification process. If you feel you have a problem, self-exclusion is the right choice.

Your account balance stays safe during self-exclusion. Any withdrawable amount will be sent back to your registered payment method (bKash, Nagad, Rocket, Upay). The minimum withdrawal is ৳800. For more details, contact us via live chat or at [email protected].

Support and contact

Whether you have a gaming problem or simply want to ask something — our team is always here for you. No question is too small, and asking for help takes courage.

24/7 Live Chat

Get instant support in Bengali. Any time, day or night.

Email Support

[email protected] — your message will reach us in complete confidence.

Fully Confidential

Your information is protected with SSL encryption. No one will know.

Non-judgmental support

Our team will help you with empathy and respect.

Our commitment

okkz is not just a gaming platform — we are a responsible community. By following the principles below, we stand by every one of our users.

Data protection

Your personal and financial information is secured with industry-standard encryption.

Fair play

All our games are operated to ensure fair play.

Responsible advertising

We do not target minors with any advertising.

Always here to help

Any request related to responsible gaming is handled with the highest priority.

Play safely with enjoyment

Playing at okkz is not just about hoping to win — it is a safe, entertaining experience. Explore our different game categories and enjoy within your own limits.