Answers to all your questions at okkz

To open an account at okkz, you need an active mobile number and a valid email address. During registration, provide your name, date of birth, and a password of your choice. Note that okkz is only for people aged 21 and above — so entering the correct date of birth is mandatory.

No. According to okkz policy, only one account per person is allowed. Creating multiple accounts may result in all accounts being suspended and any deposited balance being forfeited. If you are having trouble accessing a previous account, contact support.

Click the "Forgot Password" option on the login page and enter your registered mobile number or email. A verification code will be sent to you. Use the code to set a new password. If you have trouble, get help from okkz's 24/7 live chat.

As part of running a secure platform, okkz may verify your identity when needed. The support team will contact you during large withdrawals or if unusual activity is noticed. Keep a clear copy of your national ID card or passport ready so the process can be completed quickly.

Yes, okkz is fully mobile-friendly. Open okkz.cam directly from the browser on any Android or iOS smartphone — no separate app download is needed. All features, games, deposits, and withdrawals work smoothly on mobile.

okkz currently supports four popular mobile banking methods: bKash, Nagad, Rocket and Upay. The minimum deposit amount for each method is ৳100. The balance is usually added to the account instantly.

Deposits made via bKash, Nagad, Rocket, or Upay are usually added to your okkz wallet instantly. There may occasionally be a short delay due to network issues. If the balance does not appear within five minutes, let us know via live chat.

The minimum withdrawal at okkz is ৳800. The maximum limit depends on the account level and verification status. VIP members can withdraw up to higher limits. Contact the support team for specific details.

Withdrawal requests at okkz are usually processed within 1 hour. Funds are sent directly to bKash, Nagad, Rocket, and Upay. If you do not receive the money within the expected time, please contact live chat with your transaction ID.

okkz does not charge any extra fees on deposits or withdrawals. However, your mobile banking provider (bKash, Nagad, etc.) may apply their own transaction charges — that depends on their policy.

If you deposit to the wrong number or the wrong amount, contact okkz live chat immediately and share a screenshot of the transaction. If reported quickly, the support team will try to resolve it. Once a transaction is completed, a refund may not be guaranteed.

You can bet on BPL and other local and international tournaments in the okkz cricket section. It is possible to place bets in various markets before and during a match (live betting) — match winner, toss, top batter, and more. Before betting, read the market description and odds carefully, and play within your budget.

RTP (Return to Player) is the theoretical return rate of a game, indicating what percentage of total bets may come back to players over the long term. It is a statistical average — the result of each spin is completely random. All slot games at okkz run on RNG (Random Number Generator) technology, which ensures fair play.

At okkz's live casino, you can play in real time with real dealers. Live streaming comes from the studios of reputable providers like Evolution Gaming and Ezugi. You will find various games including Baccarat, Roulette, Blackjack, and Teen Patti. With a good internet connection, you will have a smooth experience on mobile as well.

Yes. okkz uses software from international game providers such as Pragmatic Play, PG Soft, JILI, and Spribe, which are RNG certified by independent third-party audits. Game outcomes are determined automatically without any human intervention.

Aviator by Spribe is a crash-style game where an airplane's multiplier keeps increasing. You need to cash out before the plane crashes. The longer you wait to cash out, the higher the multiplier — but the risk increases too. Timing your decision and managing your budget are the key elements of this game.

After opening a new account at okkz, if you deposit for the first time you will receive a 150% welcome bonus, up to a maximum of ৳15,000. For example, if you deposit ৳1,000 you will receive an additional ৳1,500 as a bonus. Once the bonus is added to your wallet, it becomes withdrawable after meeting the 10x wagering requirement.

Wagering requirement means the condition of how many times you must place bets before withdrawing bonus money. For okkz's welcome bonus this is 10x — meaning you must place total bets equal to 10 times the bonus amount. For example, a ৳1,500 bonus requires ৳15,000 in total bets.

okkz's VIP program has three levels: Bronze, Silver, and Gold. You can move up to a higher level automatically through regular play. Bronze members receive up to 0.3% cashback per week, Silver 0.7%, and Gold members receive up to 1.0% cashback each week.

Generally yes, but specific bonus offers may be restricted to certain games or sections. Read the terms and conditions of each offer carefully before claiming a bonus. If anything is unclear, the support team will clarify.

okkz offers limited-time promotions during various festivals and special occasions. Special bonuses or free bets may be available during Eid, Pohela Boishakh, or major cricket tournaments. Visit the promotions page regularly or ask via live chat to see up-to-date offers.

Yes. okkz uses SSL encryption technology to keep all data secure. Your personal information is not sold or shared with third parties. Read our privacy policy for more details.

No. okkz is only for people aged 21 and above. Opening an account and playing games by minors is strictly prohibited. Providing false information during age verification will result in the account being closed and any winnings may be forfeited.

Self-exclusion is a responsible gaming tool that lets you temporarily pause your account for a set period or permanently. If you feel you cannot control your gambling, contact live chat or email [email protected] right away — the support team will help you.

Yes. As part of responsible gaming, okkz gives you the option to set daily, weekly, or monthly deposit limits. This helps with budget control. Contact the support team to change the limit.

okkz offers 24-hour, 7-days-a-week live chat support in Bengali. Open the chat window directly from any page on the website. To contact by email, write to [email protected].